Technology Project Management and Services
A software developer recently asked me “What is an ERP?” At its heart, an ERP (Enterprise Resource Planning) software application or system deals with four basic components of a company’s operation, and the inter-relationships between them. Different terms may be used where you are, but the concepts will be the same. Items. You create an …
X2CRM (also known as X2Engine) is a Customer Relationship Management (CRM) web application, used by a company to store and organize information relating to customers and potential customers in a shared trusted environment. A CRM application may be stand-alone, or may integrate with other enterprise applications, such as an Enterprise Resource Planning (ERP) system (CRM may …