Monthly Archives: March 2010

Computer Tech Support

I’ve been taking some web technology continuing ed courses lately. I realized last year that if the Maestro business support system project was going to get off the ground, it was going to be me doing at least the initial heavy lifting.

First was a Unix refresher (the reference design server is FreeBSD for maturity, stability and consistency). Next was HTML and CSS. Now it’s JavaScript. You gotta love your local tech college, and employers who support continuing education.

Anyway, the point of this post is to share this tech support cheat sheet. Just right-click and print (Ian, what are people with Mac’s supposed to do?). Give a copy to all the users you support (you know, your Mom and Dad, your great Aunt, …).

computer_help_flowchart